If a feature appears unavailable, it is almost always the expected condition rather than an error: the feature requires a paid plan. An upgrade is needed to access it.
Included on the free plan, unlimited:
- Unlimited live bilateral-stimulation (BLS) sessions and the moving target.
- Stereo bilateral audio in a session.
- Controller haptics (PS5 / Xbox rumble).
- Speed (Tempo) and Ball Size.
- The full ball-color and canvas-background palettes.
- One sample track from the Therapeutic Soundboard.
- Custom scripts — create, upload, and use them in session, unlimited.
Requires a paid plan:
- The full Therapeutic Soundboard library (the free plan includes one sample track).
- Saving sessions and session history.
- Client profiles and pre/post check-ins.
To upgrade, see Upgrading from free to paid.