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Reconnecting an archived client

How to restore an archived client and keep their prior consent history and audit trail.

If you've archived a client, you can bring them back without losing their history.

  • On your dashboard, open the Archived Clients section and click Reconnect on the client. Their record is restored with its prior consent history and audit trail intact, and a fresh consent link is generated.
  • If you try to add a client using the same email as one you previously archived, Psy180 shows a Previous client found prompt so you can reconnect that record instead of creating a duplicate.

Reconnecting keeps everything tied to the original client, so nothing from before is lost.

See it in the app: the Archived Clients section (/dashboard/therapist)

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